How can I change my DoJiggy Payments / WePay email?

Synopsis

You would like to know how to change the email address that is associated with your DoJiggy Payments WePay account.

Solution

To change your WePay email address follow these instructions.

1) From the DoJiggy administration Dashboard

  • Go to Tools->Payment Settings
  • Click the WePay Account button
  • Click the Log Into WePay Dashboard button.  The WePay Login page will open in a new window, login to WePay.


2) From the WePay Dashboard

  • Click the Security link from the main menu
  • Under Identity, User Details, click the Edit button next to the email you would like to change.
  • Enter a New Email address, then click Update.

Upon success you will see the following message: A verification link was sent to the email [YOU JUST ENTERED]. Please confirm your email address by clicking the verification button in your email. Once we have verified your new email address, your current email address will be disabled.


NOTE: This email also serves as your login username.  You will need to use this address as your username to login once you change it.

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