How do I reassign a donation from one participant or team to another?

Synopsis
You wish to change a pledge or donation from one participant or team to another.

Solution

  1. Go to Reports -> Orders.
  2. Locate the order number for the pledge/donation in question.
  3. Click on the order number to view the order detail for this order.
  4. Locate the Pledge Status area. Click the link ‘Click here to edit the pledge detail
  5. In the field labeled Participant/Team, clear the field, and begin typing the name of the new participant or team. The system will provide matches based on the letters you type. Select from the provide list.
  6. Press 'Update' to save your changes.

This will successfully reassign the pledge to the new team or participant.

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