I can't login to my Administration Area

Synopsis

You are sure you are entering the correct login information but you still receive the error: Invalid login. Please try again

Solution

To start, please go to this link (which disables any old, stored data): https://admin.dojiggy.com/ng/index.cfm/a/admin-login/settings - and be sure that automatic logins are disabled. Then, try again to log-in. It happens frequently that old data is stored.

If you continue to have problems, you can reset the password here - https://admin.dojiggy.com/ng/index.cfm/a/admin-login/reset-password - or call us in Sales at 888-436-1999 x2, as we need to verify your identity.

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